An industry
leading score of

9.9 out of 10*

Rated

9.9*

by our residents and their families

on trusted review site

Caer Gwent

Expert nursing care with luxury residential living

Caer Gwent is passionate about providing fully inclusive 24-hour nursing and bespoke care to help our residents lead fulfilling, safe and secure lives.

Many of our carers, as well as the home’s management team, have been with us for more than 20 years, giving everyone a sense of security, stability and familiarity. Our higher than average number of staff means we have even more time to care.

We are proud to offer a forever home for all residents – where they are surrounded by love and support that evolves as their needs change.

24/7 nursing care

Our fully inclusive, 24-hour professional nursing care sets us apart, offering peace of mind to our residents and their families. Registered nurses are available around the clock to provide clinical care, whether day or night, and we offer adaptable, individual care to meet the varying needs of our residents, from more independent individuals to those requiring higher levels of support.

Our people make all the difference

Caer Gwent prides itself on having a longstanding team, with many carers and the home’s management team having been with us for more than 20 years. Our higher than average staffing levels allow us to focus on meaningful details each day, providing a sense of security, stability, and familiarity for our residents and their families.

Enriching lives

Caer Gwent provides elegant yet homely accommodation, with spacious ensuite bedrooms, many of which have garden views and outside space. We offer a full and varied wellbeing schedule, including music, exercise, day trips, and crafts, encouraging residents to live enriched and fulfilling lives. We also welcome friends and relatives to join us whenever they wish, fostering a warm, friendly, and joyful atmosphere.

Caer Gwent has been rated good in our 6 monthly internal mock CQC inspection by our designated Safety and Compliance Team and audited monthly as part of our commitment to continuous quality improvement.

Kevin Burke, Director of Quality and Care Home Operations
Kevin Burke, Director of Quality and Care Home Operations

We are pleased that our rating has improved to good in 3 domains and are pleased that our focus and hard work has ensured that issues from the last inspection were all resolved and judged as compliant. We are proud of our teams as these improvements has been achieved during the pandemic and a time of other unprecedented pressures and factors.

We are disappointed that a small number of issues that were all resolved and actioned during the inspection have been carried over across 2 domains and have affected our overall rating which we feel does not accurately reflect the lived experiences of residents and relatives. A view that is shared by those living at Caer Gwent.

We remain committed to continuous improvement and ensuring that experiences are outstanding and have taken appropriate remedial action.

We look forward to CQC’s prompt return in order to restore the rating to a standard that accurately reflects the experiences of our residents and relatives.